FREQUENTLY ASKED QUESTIONS

Yes. Express Plumbing & Gas provides emergency plumbing services across Melbourne for urgent issues such as burst pipes, blocked drains, overflowing toilets, gas leaks and hot water system failures. If you’re experiencing a plumbing emergency, it’s important to act quickly to minimise damage and restore safety to your home or business.

The cost of a plumber in Melbourne depends on the type of work required, the complexity of the job, the time involved and any materials needed. Simple repairs generally cost less than larger plumbing projects or emergency call-outs. At Express Plumbing & Gas, we provide transparent pricing and will discuss costs with you before commencing work wherever possible.

If a pipe bursts, the first step is to turn off your main water supply immediately to minimise water damage. If it is safe to do so, switch off power to affected areas and move valuables away from the leak. Once the situation is under control, contact a burst pipe plumber to assess the damage and carry out repairs. Acting quickly can help prevent costly structural damage and mould growth.

Some of the most common signs of a hidden water leak include unusually high water bills, damp patches on walls or ceilings, mould growth, reduced water pressure and the sound of running water when no taps are in use. Professional leak detection equipment can help accurately locate hidden leaks without unnecessary damage to walls, floors or landscaping.

Yes. Tree roots are one of the most common causes of blocked drains in residential properties. Roots naturally seek moisture and can enter small cracks or joints in underground pipes. Over time they continue to grow, restricting water flow and causing recurring blockages. If left untreated, tree roots can cause significant pipe damage and may require pipe repairs or replacement.

CCTV drain cameras allow plumbers to inspect the inside of pipes without excavation. They can accurately identify the location and cause of blockages, tree root intrusion, pipe damage and other drainage problems. This technology helps provide a faster diagnosis, more targeted repairs and can reduce unnecessary digging and disruption to your property.

Common signs of a blocked drain include slow-draining sinks, showers or baths, unpleasant odours, gurgling sounds coming from drains, overflowing outdoor drains and water backing up into fixtures. Early intervention can often prevent more serious plumbing issues and costly repairs.

The frequency of drain inspections depends on the age of your property and whether you’ve experienced previous drainage issues. If you have recurring blockages, mature trees near your property or older pipework, regular inspections can help identify problems before they become major repairs.

A typical hot water system in Australia lasts between 8 and 15 years depending on the type of system, water quality, usage levels and maintenance history. Regular servicing can help improve efficiency and extend the lifespan of your hot water unit.

Signs that your hot water system may need replacing include inconsistent water temperature, rusty or discoloured water, leaks around the unit, unusual noises and increasing repair costs. A professional assessment can help determine whether repair or replacement is the most cost-effective option.

Yes. Express Plumbing & Gas provides gas hot water system installation, replacement and upgrade services. We can help you choose the right system for your household and ensure it is installed safely and in accordance with Australian standards.

If you smell gas, turn off the gas supply if it is safe to do so, avoid using electrical switches or open flames and move away from the affected area if necessary. Gas leaks should always be treated as an urgent safety issue. Contact a licensed gas fitter immediately for assistance.

Yes. In Victoria, all gas fitting work must be completed by a licensed gas fitter. This helps ensure the work is carried out safely, complies with regulations and protects your property and occupants.

Yes. We install and connect approved gas appliances, including cooktops, ovens, heaters and hot water systems. All installations are completed in accordance with relevant Australian standards and safety requirements.

Yes. All plumbing and gas fitting work carried out by Express Plumbing & Gas is completed by licensed and insured professionals who meet Victorian industry requirements.

Regular plumbing maintenance can help identify leaks, drainage issues, hot water system problems and other concerns before they become expensive repairs. The ideal maintenance schedule depends on the age and condition of your property and plumbing system.

Yes. We provide plumbing and gas fitting services for bathroom, kitchen and laundry renovations, including fixture installation, pipework modifications, appliance connections and plumbing upgrades.

Booking a plumbing service with Express Plumbing & Gas is easy. Whether you need assistance with emergency plumbing, blocked drains, hot water systems, gas fitting, leak detection or general plumbing maintenance, our experienced team is ready to help.
Contact us today to discuss your plumbing or gas fitting requirements and arrange a convenient appointment.
Phone: 1300 968 328
Contact Us: https://expressplumbingandgas.com.au/contact-us/